Terms and Conditions

Welcome to Cary Damage Restoration Pros . These Terms and Conditions govern your use of our website, carywaterdamagerestoration.com and the services we provide, including water damage restoration and related services. By accessing or using our Site or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site or services.

Our company is located in Cary, North Carolina, and these Terms and Conditions apply to all users of our Site and services.

Use of Our Services

Service Eligibility

To use our services, you must be at least 18 years old and possess the legal authority to enter into these Terms and Conditions. By using our services, you represent that you meet these eligibility requirements.

Service Scope

Our services are intended to assist with water damage restoration, including emergency response, water extraction, drying, and related services. The availability and scope of services may vary depending on your location.

Service Limitations

We reserve the right to refuse service to anyone for any reason at any time. Additionally, service availability is subject to scheduling and capacity constraints. We cannot guarantee immediate service in all circumstances.

User Responsibilities

Accurate Information

You agree to provide accurate and complete information when contacting us, requesting a quote, or scheduling services. Falsifying information or providing inaccurate details may result in the cancellation of your request.

Compliance with Laws

By using our Site and services, you agree to comply with all applicable local, state, and federal laws. You are solely responsible for ensuring that your use of our services does not violate any regulations or laws.

Payments and Fees

Payment Terms

Payment for our services is due upon receipt of an invoice, unless otherwise agreed in writing. We accept various payment methods, which may include credit cards, debit cards, and electronic transfers.

Late Payments

If you fail to pay any amount due on time, we may charge late fees or interest at the maximum rate permitted by law. We reserve the right to suspend or terminate services in the event of non-payment.

Refunds

Our refund policy is subject to the terms specified in the service agreement provided at the time of scheduling. Refunds will be considered on a case-by-case basis and may be subject to a cancellation fee.

Cancellation and Rescheduling

Cancellation Policy

You may cancel a scheduled service by contacting us directly. Cancellations made within 24 hours of the scheduled service time may be subject to a cancellation fee, as specified in your service agreement.

Rescheduling Policy

You may request to reschedule a service by contacting us at least 24 hours in advance. Rescheduling requests made with less than 24 hours’ notice may incur a rescheduling fee.

Intellectual Property

Ownership

All content, logos, trademarks, and other intellectual property displayed on our Site are owned by or licensed to Cary Damage Restoration Pros. Unauthorized use of our intellectual property is prohibited.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. This license does not allow you to copy, modify, or distribute any content from our Site without our prior written consent.

User Conduct

Prohibited Activities

You agree not to:

• Use our Site for any unlawful purpose.
• Attempt to gain unauthorized access to our servers or network.
• Interfere with the functionality of our Site.
• Post or transmit any harmful, offensive, or inappropriate content.

User Submissions

If you submit any feedback, suggestions, or other content to us, you grant Cary Damage Restoration Pros a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, reproduce, and distribute that content.

Limitation of Liability

No Warranties

Our services are provided “as is” without any warranties of any kind, whether express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on our Site.

Liability Limitation

To the fullest extent permitted by law, Cary Damage Restoration Pros shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site or services. This includes, but is not limited to, loss of profits, data, or business interruption.

Indemnification

You agree to indemnify and hold Cary Damage Restoration Pros harmless from any claims, damages, or expenses arising from your use of our Site or services, or any violation of these Terms and Conditions.

Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by the laws of the State of North Carolina, without regard to its conflict of law principles.

Arbitration

Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through binding arbitration in Cary, North Carolina. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Cary Damage Restoration Pros.

Privacy Policy

Your use of our Site and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By agreeing to these Terms and Conditions, you also agree to the terms of our Privacy Policy.

Changes to These Terms

Modification Rights

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site or services following any modifications constitutes your acceptance of the updated Terms and Conditions.

Notification of Changes

If we make significant changes to these Terms and Conditions, we will notify you via email or a prominent notice on our Site. It is your responsibility to review these Terms periodically to stay informed of any changes.

Termination

Termination by Us

We may terminate or suspend your access to our Site or services at any time, without prior notice, for any reason, including violations of these Terms and Conditions.

Termination by You

You may terminate your use of our Site and services at any time by ceasing all access and use. However, termination does not release you from any obligations or liabilities incurred before termination.

Third-Party Links and Services

External Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Cary Damage Restoration Pros. We are not responsible for the content or practices of these third-party sites.

No Endorsement

The inclusion of any third-party links does not imply endorsement or affiliation with the third-party website or its content.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, along with any other policies referenced herein, constitute the entire agreement between you and Cary Damage Restoration Pros regarding your use of our Site and services.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Cary Damage Restoration Pros
Location: 2101 Westinghouse Blvd suite 108, Raleigh, NC 27604, United States
Website: carywaterdamagerestoration.com